Privacy Policy of www.elsinor.it

This Website collects some Personal Data from its Users.

This document can be printed using the print command in the settings of any browser.

Data Controller

Elsinor S.R.L.
Registered Office: Via Margifaraci 60, 90135 Palermo (PA)
Email: [email protected]

Types of Data Collected

The Personal Data collected by this Website, either independently or through third parties, includes (but is not limited to): first name, last name, email address, phone number, shipping and billing addresses, purchase history, usage data, device identifiers, IP address, geographic location, language, interests, demographic information, and others.

Data may be freely provided by the User or collected automatically when using this Website. Failure to provide certain Data may make it impossible for the Website to provide its services.

The User assumes responsibility for the Personal Data of third parties shared or published through this Website.

Methods and Place of Data Processing

Methods of Processing

Data processing is carried out using computers and/or IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated. The Controller takes appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data.

Place

Data is processed at the Controller’s operating offices and in any other places where the parties involved in the processing are located. Personal Data may be transferred to a country other than the one the User is located in.

Retention Period

Data is processed and stored for as long as required by the purpose it has been collected for or to comply with legal obligations. Once the retention period expires, the Data will be deleted.

Purposes of Data Collection

Data is collected to allow the Controller to provide its services, fulfill legal obligations, respond to requests or enforcement actions, protect its rights and interests, detect malicious or fraudulent activity, and for the following purposes:

  • Contacting the User (contact form, phone, newsletter)
  • Creating and managing the Website (e.g. WordPress, Next.js)
  • Managing contacts and sending messages (e.g. Mailchimp, HubSpot, mailcow)
  • Managing user databases
  • Tag management (e.g. Google Tag Manager)
  • Heat mapping and session recording (e.g. Microsoft Clarity)
  • Interaction with live chat platforms (e.g. HubSpot Chat)
  • Spam and bot protection (e.g. Google reCAPTCHA)
  • Behavioral advertising and retargeting (e.g. Google Ads, Meta Pixel)
  • Analytics (e.g. Google Analytics, HubSpot, Meta Events Manager)
  • Displaying content from external platforms (e.g. Google Fonts)

Legal Basis for Processing

The Controller may process Personal Data if one of the following conditions applies:

  • The User has given consent for one or more specific purposes
  • Processing is necessary for the performance of a contract or pre-contractual measures
  • Processing is necessary to comply with a legal obligation
  • Processing is necessary for the legitimate interests pursued by the Controller or by a third party

User Rights (GDPR)

  • Withdraw consent
  • Object to processing
  • Access their Data
  • Request rectification or update
  • Request restriction of processing
  • Obtain deletion of Data
  • Receive Data in portable format (data portability)
  • Lodge a complaint with the competent authority

Requests must be sent to the Controller using the contact details provided. Responses will be provided within one month.

Additional Information About Processing

  • Legal defense: Data may be used in court or in the stages leading to possible legal action
  • System logs and maintenance: may be collected for operational purposes
  • Specific information: additional details may be provided upon request
  • Changes to this privacy policy: the Controller reserves the right to modify it at any time